Reply to "HELP! I cannot enter descriptions in my listings."

auctivamikedAuctiva Customer Support Manager

CreativeSpiritOriginals,

Are you able to see the design toolbar at the top of the description editor?

If so, can you explain exactly what is preventing you from entering descriptions in your listings?

I have tested the issues you mentioned above and they are functioning properly on our end, so I'm curious what could be causing this.

-Mike

2/22/0610:15 AM

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    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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