Reply to "Help! Listing descriptions are missing/blank"

trinketsMember

Hi Gracie

There are many KNOWN issues between Auctiva and IE 10 NOT between the old editor and IE 10.

The newer editor as more issues/problems than the older one and there are features not offered in the newer editor that are on the older editor.

Also once you switch to the newer editor, you cannot switch back.

There are and have been other reported instances of this happening and from people that are not using IE 10.

Your best bet at this point is to first check that the font color hasn't mysteriously changed to white....which was also a past Auctiva problem. If that is not the problem then for now just try switching browsers. We have to do that frequently to get various features to work until they hopefully eventually get them fixed.

Also keep the old editor as long as you can. It is by far the better editor with the least amount of problems.

3/19/137:02 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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