This is the message I received when I went to file a support ticket:
We are currently aware of an issue that is causing many attempts to upload images that are larger than 1 MB in size to result in "Failed" messages. We are going to be replacing the current images uploader on our site with new ones that will support larger file sizes over the next week or two but, until then, you will need to make sure the images you are uploading into Auctiva are smaller than 1 MB in order to upload them successfully.
You can check the size of a given image file by right-clicking on that image file and selecting the "Properties" option. If you find that they are larger than 1 MB, you will have to resize them to less than 1 MB before you will be able to upload them successfully. If you are using a digital camera to take your photos, I recommend reducing the resolution in your digital camera picture configuration.
If you find that the images you are trying to upload are larger than 1 MB and you are still unable to upload them, please let us know by filing a support request.Images Missing from Accounts/Listings – Hide Solution
We are currently experiencing a technical problem that is causing Auctiva hosted images not to show up in accounts and listings. Our technical team is aware of this issue and will have it resolved as soon as possible. There is no need to file a support case about this issue at present.
We apologize for any inconveniences this issue is causing. If you have any additional questions or concerns regarding your Auctiva account, please proceed to file a support case.
<sigh>
Ash