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Reply to "Help me!!!!!! how do I get a token"

I have never come across a firm that has as many help questions from there customers to get them up and running and pulling thier hair out, as Auctiva. I am quite computer literate, and your instructions are really quite clear, but I must say your site falls far short of even half decent. You repeat yourselves in your messages and seem to think your customers are thick. I have been trying to no avail to list on your site for about 5-6 hrs in total and have not succeeded at all, your site brags that it is quicker than others I don't think so.

Yours sincerely

Geoff Mills
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