Reply to "Help Me Please Cannot Generate Ebay Token"

auctivamikedAuctiva Customer Support Manager

Hi Success*No*Secret,

Thanks for letting us know about this. Based on the error message you are receiving, it sounds like you have been unable to generate a token for your new Auctiva account because your eBay account is already linked to an existing Auctiva account. While you can have multiple Auctiva accounts, each eBay account can only be linked to ONE Auctiva account.

The best solution to this problem would most likely be to simply continue using the Auctiva account you create first which should already have a valid token linking it to your eBay account.

If you need any further assistance with this situation, I recommend contacting our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

10/28/0811:12 AM

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