Hi Oneheart!
I think I can help you. I just went to the Canada Post website and entered your customs number "LC594429174US" and it gave me these details:
Date of Event Time of Event Location Description Retail Location Signatory Name
2006/08/15 17:04 EDMONTON, AB Item accepted and entered into sortation plant
2006/08/10 22:27 MONTREAL, QC Item accepted and entered into sortation plant
2006/08/04 18:54 International item has been posted in origin country
Looks like as of right now it is in a sortation plant in Edmonton.
Go to the Canada Post site and tell your buyer to go there and look to see where the parcel is. Here is the link:
Canada Post Site - Track a Package
Just type in the customs number where it says "Item Number" and it should show you the info.
This is always helpful for me to use to try and diffuse buyer complaints about slow or parcels that have not made it yet. I was just at the Post Office and the workers and customers were all talking about customs is slower right now with the terrorist threats. More things are getting held up in customs.
Hope this helps...let us know if you need more help!
Marcia