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Help Please!

How do you use an Auctiva template when your item is already LIVE and active on ebay?

I use drop shipping and my products are pushed right to ebay. I log in to Auctiva to use the templates and can't figure out how to use them when the item is already active.

Does anyone know how to do this??? I am going crazy trying to figure it out!!!!
shopEZonline
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