Reply to "help please suspension on ebay"

auctivamikedAuctiva Customer Support Manager

Hi louise30,

It appears that the token linking your Auctiva account to your eBay account was invalidated when your eBay account was suspended, which prevented us from being able to reconcile the data in your Auctiva account with that in your eBay account automatically as would typically happen when items end or are removed from eBay.

Since you have since generated a token, I was able to run a command to remove these items from your Auctiva account, so this issue situation should be all straightened out now.

If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

11/7/082:45 PM

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