Reply to "Help! The return policy section on my page is missing!"

auctivamikedAuctiva Customer Support Manager

Hi popculturepast,

Thanks for letting us know about this. There was most likely a Java Script error on the lister page when these items were created that interfered with the loading of the return policy section. Assuming that is the case, it should be pretty easy to correct.

In order to make the return policy section in these items show up, I recommend deleting the category number from the "Category #", pressing the "Return" key, then re-entering the category number in that field and pressing the "Return" key again.

If the return policy drop down menu still does not show up after you have done that, please contact our customer support team using the form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

10/13/095:06 PM

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