Reply to "Help! The return policy section on my page is missing!"

auctivamikedAuctiva Customer Support Manager

Hi Community,

We have since received a number of other cases indicating the return policy interface is not showing up when the lister page is first loaded. We did not make any changes to our site around when this started happening, but our engineering team is looking into this and will have it resolved as soon as possible.

In the interim, if you are experiencing this problem, reloading the category in the listing creation page using the process I described in my previous post to this thread should make the return policy interface show up. When I mentioned" pressing the Return key", I just meant pressing the "Return" or "Enter" key on your keyboard.

I will update this thread to let you all know when additional information on this issue becomes available. Thanks for helping to bring this to our attention.

-Mike

10/14/0912:15 PM

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