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Reply to "Help with....how to explain it?? :)"

there's a couple of different places you can put return policy info.

One is in the place in post you quoted. go to
Checkout Profile http://www.auctiva.com/profiles/intl_checkout.aspx then select "Choose/Modify Return Policy" link (right above the box for Payment Instructions)

The other place is if using templates that has a TOS section. Can put return policy in there as well. (this second place only shows up in templates that make use of the TOS tag and will not upt the return info in ebay's return info section)

To get to TOS section, go to Manage Profiles http://www.auctiva.com/profiles/landing.aspx and then choose "Seller Details". http://www.auctiva.com/profiles/sellerdetails_wizard.aspx It will walk you through inputting info for the new sections in templates.
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