Reply to "hi it's me again"

auctivamikedAuctiva Customer Support Manager

Hi Sue,

When you click the "Select a Template" button on the Auctiva lister page, a pop-up window is supposed to come up from which you can select the desired template. If this pop-up window does not appears when you click that button, it seems most likely there is a pop-up blocker enabled on your browser that is preventing it from being displayed.

Most browsers, as well as third party browser toolbars, come equipped with pop-up blockers that are enabled by default. Instructions on how to disable the most common pop-up blockers can be found on the following site: https://host.softworks.ca/Agate3/blocker/disable-blockers.htm

If you continue to experience this problem after disabling all of your pop-up blockers, I recommend contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

10/3/085:43 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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