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Reply to "hi it's me again"

Hi Sue,

You will actually need to select the template for each listing by clicking the "Select Template" button during the process of creating each individual listing. We're not experiencing any technical difficulties that would cause you to lose your listing when you click the "Select Template" button, so I'm not quite sure what may be going wrong in your case.

To receive assistance with this matter, I recommend contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike
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