Reply to "Hit Counter Not Working"

auctivamikedAuctiva Customer Support Manager

Hi Lisa,

Welcome to Auctiva! Since you just signed up, the reason the "Hits" column on your active listings reflects "N/A" is most likely because the Sellathohn counter offered by Auctiva is not present in those listings.

In order for your counter hits to be reflected on your active listings page, your listings must have the Sellathon counter that is offered as an option when creating your listings through Auctiva. Any listings that do not contain the Sellathon counter will continue to display "N/A" in that section.

If you have any additional questions or concerns, please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

6/29/074:41 PM

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