Reply to "Hit Counter Not Working"

auctivamikedAuctiva Customer Support Manager

Hi Lisa,

Thanks for following up...since you just signed up, I figured your current listings were not created through Auctiva and, therefore, did not contain the Sellathon counter. While it is not possible to make the Auctiva "Active Listings" pick up hits reflected on the eBay counters, if you add the Sellathon counters to your listings, you will be able to track your hits on your Auctiva "Active Listings" page.

If you log into your Auctiva account and click the "Account Settings" link under the "My Account" tab, select "Yes" from the "Append Sellathon Counters to my listings" pull-down menu, and save your changes, we will automatically append a Sellathon counter to each of your listings on July 10th.

-Mike

6/29/075:24 PM

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