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Reply to "HORRIBLE customer story..."

The customer ended up somewhat satisfied...didn't leave bad feedback.

I ship a LOT with Parcel Post, and generally, anywhere in the US, it arrives in 3-5 days. This was a rarity. Often, in order to make an add stand out, I have to offer shipping options that are much lower. I.E., my product cost is the same, or just a little cheaper, or a little more expensive, but by offering Parcel Post, I've got a shipping option that is anywhere from $10-$20 cheaper than my competitors. It works, too. My stuff will outsell them.

Of course, there is the risk we've been talking about. At my current volume...and still perfect feedback, I'll stick with this...for now.
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