Reply to "HORRIBLE customer story..."

jestersgemsMember

quote:
Originally posted by cavaleriesoldaat:
There are always going to be people like that, don't let it eat you up. I go the extra mile to satisfy my customers, and truthfully, I let some get away with crap I probably shouldn't, all for the sake of feedback. As time marches on, and feedbacks build-up, I'll start to enforce my policies more strictly.

UPDATE: To add to my original story, I ended-up, after all the bs, satisfying the customer. They got their' package, and after many emails, I convinced the buyer that I was not responsible for USPS delivering late. He finally left me GOOD feedback in the end.

Happy ending to one bad customer story, anyway.

Excellent to hear!

3/7/062:10 PM

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