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HOW and WHEN do I quit getting billed?? Canceled 2-3 mos. ago

I would appreciate it if someone can tell me how I can stop being billed for the Auctiva service? I canceled my service 2-3 months ago (after being a faithful customer for over 5-6 years), went to the site, canceled, and got a message that I would be billed for the balance of the month and that would be it. Now here it is July, just received another bill, haven't used the service in probably 8 months or so, and I'm NOT going to pay again. I was billed last month, paid anyway figuring that's the last of it, here's another bill and I say NO MORE! Can someone (ideally someone from Auctiva) please tell me what else I can do? Any help from anyone is appreciated!
Thank you!
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