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How do I

As you know Tom, I'm getting the standard from support. I am now told that when I opened this account, the checkout defaulted "on" without my knowledge, thereby opening the door for your Auctiva insurance to be purchased by any buyer who chooses. I need your checkout removed as it was placed there without my knowledge and I am now being charged for something I didn't sign up for. Support is now help, giving standard replies. Perhaps you can enlighten us all as to how we can get rid of this. I have turned checkout off before, only to find it turned back on and appearing on auctions that it shouldn't be on. Please advise.
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