Reply to "How do I close my account?"

auctivamikedAuctiva Customer Support Manager

Hi painthorse5,

You can cancel your Auctiva account by going to Auctiva -> My Account -> Cancel. After this, the Auctiva store window will no longer be inserted into your listings.

To remove the store window from your active listings, you must delete the store window html form the html description using ebay's "Revise Item" form. The store window html can be found at Auctiva -> Store -> Store Window -> Store Window HTML.

-Mike

12/1/0510:44 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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