Reply to "How to determine if buyer chooses insurance"

auctivamikedAuctiva Customer Support Manager

Hi sticky-monkeyflower,

Once a transaction has been completed, you can check whether your buyer purchased the optional insurance or not by clicking the "Transactions" link under the "Sales" tab within your Auctiva account.

If as item has a "View Insurance" link next to them, it is indicative that the buyer purchased insurance. If not, then the buyer did not purchase the optional insurance. Furthermore, if you click the "View Transaction Details" link next to an item on your "Transactions" page, you will see the complete transaction details, which will list whether insurance was purchased or not.

-Mike

3/1/0712:47 PM

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