Reply to "How to synchronise listings with eBay?"

auctivamikedAuctiva Customer Support Manager

Hi Julie,

Thanks for contributing to our forum. While new listings that you post or relist directly through eBay should generally show up on your Auctiva Active Listings page almost immediately, there are occasions when they have to be imported by our backup service that is set up to run on each account a few times today.

I was just able to have the listing you just relisted imported into your account manually so you should now be able to find it on your Active Listings page, but I expect it would have been imported automatically later today had I not done that.

I hope this helps. If you continue to encounter behavior of this nature moving forward, please contact our Customer Support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option.

-Mike

10/22/1212:38 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...