Maybe I should include a link to the search page in my "Read this first!" thread.
My favorite is when the same question is asked and then you look 5 to 10 posts lower in the same forum and there is the exact same question.
It's things like this that make me scratch my head.
Then I remember we have a ton of customers. The type that do this are probably 1% of them and there is just not anything I could do that will ever change them so I may as well ignore it for my own sanity.