I am new and am totally lost

linmanMember

I was doing a support case #244544 about importing my existing eBay auctions. When I tried to reply because I don't understand this program yet I keep getting a Server Error in /Application - Runtime error. It is telling me to create a tag within the web config - configuration file in the root directory. I hava NO idea what this means - I am not a programmer. How can I reach a person to help me?????? My previous auction management program is closing down and I have to try to move 1500 items to Auctiva and am desperate for help.

8/11/068:58 AM

Original Post

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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