I am really tired of paying Auctiva for what has become a very poor service.
My main problem is that many of the categories that I list in now have NO item specifics listed.
Shoes is just one of those. There is just a small blank box - there are no drop downs or menus. So I cannot give item specifics of shoes I am selling eg I cannot enter that I am selling flat shoes or heels, boots or slippers. I cannot give the material, brand even the SIZE!!! ITS RIDICULOUS. I have posted some listings anyway writing descriptions as usual but its OBVIOUS that they are not getting any views on reaching Ebay which is obvious as the buyers have no search specifics to go on. I have had to go onto Ebay and manually revise every listing as the item specs are set up on Ebay but NOT on Auctiva. This is tiresome in the extreme and I should not be having to do this.
What am I paying Auctiva to do??? My listings in some categories cant be seen as Auctiva has NOT MADE UPDATES. By the way my listings are mainly auctions.
The main categories I use where there are NO ITEM SPECIFICS are ladies bags, shoes.
Auctiva need to sort this out. I have logged this as a problem using the online report system but NO-ONE has got back to me.
Auctiva this is ruining my business as buyer cannot find my listings once they get posted to Ebay. Please sort this out.
Original Post