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Reply to "I can't do anything for a day now..."

I appreciate the suggestion however I have tried to do this but when I say I can't do anything, it includes filing a support ticket. The only way I can even get to this forum is by doing a google search and coming in that way. I am not trying to be a smart *ss, but I think this issue is bigger then a few support requests which I would guess they are inundated with at this point. I am hoping that people will see this post and either let us know if they have heard anything or add whether they are having problems. My guess is that other people are and possibly also unable to contact support. Thanks.
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