I Can't Get Colors

newkidMember

Hi, I'm new to Auctiva and I think I'm really going to like it but I'm having a problem with the item description editor. I am unable to get the color tables to appear and have been unable to solve the problem. I use mostly firefox as my browser but I can use internet explorer as well. I have the same problem with either browser.
Has anyone experienced this problem and if so, what did you do to solve it?
Help desk suggested that I clear cookie,cache, temp files, etc., which I did but it did not help.
The other thing is the error edit. I run everything through the error check and then schedule it for listing. When I go back to be sure it did list it indicates unable to post due to an error. Suggestions?

1/8/0710:29 PM

Original Post

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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