Reply to "I can't see any of my descriptions"

auctivamikedAuctiva Customer Support Manager

Hi Community,

We have just released another update to our site that is intended to resolve this issue, so we expect that this older description editor will now load correctly in the Firefox or Chrome browsers, although there is still a compatibility issue that will prevent it from functioning in Internet Explorer 10.

If the description editor still will not load for you the next time you load the lister page, I recommend clearing your browser cache and closing and reopening your browser, then checking whether the description editor will load for you thereafter.

If you continue to encounter the same issue after doing so, please contact our Customer Support team from under the “Help” tab within your account and we will be happy to continue working with you.

-Mike

9/25/134:28 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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