Hi Schlomof,
Since the scrolling gallery is showing up, it is most likely that your listings do not use header or gallery images, which are necessary for our system to be able to generate scrolling gallery images, or that your scrolling gallery images failed to be created for some odd reason.
If you are still experiencing this problem, I recommend contacting our customer support department using the appropriate link on our help page:
http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike