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I need help from Support Team !!!!

hello, I have used auctive for the last week. Everything went perfect. My listings ended yesterday so I relisted some old and made some new listings on ebay. But in auctiva until now none of these listings are sawn in my active listings in auctiva...so my store is empty as I have nothing to sell...I can not add any pictures or do something else.
Is there anything else I can do?
Can I upload my listings from ebay to auctiva site manualy?
Please I need your help.
Thank you in advance,
Efi
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