Reply to "I still can't get my Listings posted through Auctiva!"

auctivamikedAuctiva Customer Support Manager

Hi borgmanjayce,

The "Error Check" functionality on the Auctiva listing creation page just checked to ensure that all the required fields are filled in and that the listing should post successfully given that eBay hasn't placed any restrictions on your account or the types of items you are listing.

Since you received the aforementioned error, it indicates that eBay rejected the posting attempt due to a restriction or limitation of some sort. If you contact our customer support team, we'll be able to retrieve the exact error message that eBay returned for you, which will tell you why the listing cannot be posted and/or what you need to change in order to post it.

You can contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

8/18/089:37 AM

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