i spoke with mike on the phone a few times late last year to fix that mess as i was having issues with my current auctiva account because i had multiple accounts for multiple ebay accounts and i think mike deleted or deactivated all the "extra" auctiva accounts.
i have 3 ebay accounts and i have 3 auctiva accounts.
sell-it-now is (was) my main ebay/auctiva account.
i'm in the process of not using that account any longer and am wanting to switch back to my buy-it-now_auction-express ebay account.
i also have a beautiful-in-pink ebay/auctiva account that i don't use.
do we need to close/deactivate the current eleganthomebykml (or buy-it-now) account and start over?
that's fine if we do as i haven't created any listings in this account yet, i'm just copying the html from my sell-it-now listings and changing it manually in my buy-it-now listings. a pain, but it's what i have to do until we can fix this...
please help me!