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Reply to ""I Totally Blew It! Now What?""

Nice article... this happened to me as well.. as a seller, I shipped the wrong game to a buyer (I happened to have 2 completely different games with the SAME title). My problem with the buyer is that she accepted my apology and I promised a refund, but she wanted that refund posted immediately. I insisted on waiting until the game was returned to me. What are some thoughts on this situation?

Ken
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