Hi,
I looked at the ebay page source and tracked the .gif to this file:
http://img.auctiva.com/imgdata/7/7/2/1/1/0/webimg/124431485_tp.gif
It does show as a 250x250 white box when browsed, so I think it's a problem with the image and not the template.
Does the image appear correct in your Auctiva Image library, or is it also a white box? If it's there wrong, try REPLACE to upload the correct .gif and see if that fixes the problem.
Danno
OH..and when it's correct, clicking on that link to the image should have it show correct with a browser window.