The tags done by Inkfrog have a comment followed by the tag which is visible in the post of the code, eg.
<!-- Type your description here -->{desc}
Comments start with <!-- and end with -->
The Inkfrog tags are in { }.
Did they create a section image for the Return Policy? I see one for shipping and for payment. Usually, the Auctiva Seller Detail for Terms of Sale works for storing the text, but I don't see a header. Do you have a Store page on policy (couldn't find it) for adding a link?
BTW....nice store page.

Danno