Reply to "Image size on Auctiva and my hard drive don't agree"

auctivamikedAuctiva Customer Support Manager

Hi John,

You're very welcome.

However, the dimensions of the full size (or "supersized") versions of your images should never be greater than they were prior to uploading them so I don't believe that would explain why you are seeing the 30% file size increase you described.

As such, I would still be interested in looking into this further if you email me a couple of the original image files with which you have experienced this behavior. Perhaps I just due not have a full understanding of the true nature of your report.

I hope you have a great New Year's as well!

-Mike

12/27/1311:09 AM

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