Reply to "Image Uploading Issues"

auctivamikedAuctiva Customer Support Manager

Hi bluebirds15 (& ed neff),

I just received an update on this issue from our technical team and we believe the issue which was causing you to be unable to access the Select Images page is now fully resolved, so I am hopeful that you will be able to add images to your listings once again at this time.

Although we only saw errors of this nature with respect to a subset of accounts in our system, I cannot rule out the possibility that any given account could have been impacted by this issue.

I ended up posting an announcement about this issue on the following thread of the News section of our forum as well and have posted a similar update there: https://community.auctiva.com/e...1020411/m/1687067726

If you encounter any further errors of this nature moving forward, please don't hesitate to let us know through the open support case you filed on the subject earlier this morning.

-Mike

1/9/1311:14 AM

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