Reply to "Image Uploading Issues"

auctivamikedAuctiva Customer Support Manager

Hi Paul,

I'm sorry to hear that you are encountering Java Script errors when attempting to rotate your images. I am not aware of any current technical issues that would explain this behavior nor have I been able to reproduce this issue from our end, so I suspect the error may be due to a conflict between this feature and something unusual on your side of things.

At this point, I recommend clearing your browser cache, restarting your browser and then checking whether the rotation functionality resumes working again thereafter.

If you continue to encounter similar difficulties after doing so, please contact our Customer Support team from the “Help” tab within your account and we will be happy to continue working with you on this.

-Mike

4/12/1312:43 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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