Reply to "Image Uploading Issues"

auctivamikedAuctiva Customer Support Manager

Hi big8s,

I'm sorry to hear that you are having trouble uploading images as well. As I mentioned to Paul, I recommend clearing your browser cache and then restarting your browser then check whether you are able to upload your images successfully once again thereafter.

If you continue to encounter difficulties when attempting to upload images after doing so, please contact our Customer Support team from the "Help" tab within your account and we will be happy to continue working with you on this.

In the event you need to file a support case about this issue, it would be helpful if you include as much detail as possible about the issue you are experiencing, including a description of what you see on your screen when you run into the problematic behavior.

-Mike

4/15/1310:23 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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