Hello again Lozengallery,
I've taken a look at your account and am unable to reproduce the issue you describe in the account. When I check it, the Saved Listings all show appropriate thumbnails on the Saved page and the listings I was able to review all show images that appear to be appropriate for the listing - I am also able to get to the support page to file a case without difficulty.
When I checked a few of your active items on eBay I saw the images in each of the listings as expected. These matched the corresponding Saved Listings.
If you have successfully cleared the browser cache of the browser you typically use, I suggest you try using a different browser to check your account and your active listings - so if you typically use say Internet Explorer, I'd suggest you try using Google Chrome or Mozilla Firefox to review your listings and account. Both of these browsers are available for free if you are not already using one or both of them.