Reply to "Images in Auctiva enabled for gallery upload to ebay not working"

auctivamikedAuctiva Customer Support Manager

Hi sugarpie87,

I'm sorry to hear about the difficulties you are experiencing. Ebay's system should automatically place the green “Free Shipping” note in the Header image section of listings that qualify, so I really cannot be sure why you may not have been seeing this option on the items you have posted through Auctiva.

If you have posted an item which offers at least one domestic shipping service at no cost and you do not see this indicator in the Header image section of the listing, I can only recommend contacting eBay's Customer Support team for further clarification on why that is the case.

Also, it sounds like you were able to get some assistance restoring your Gallery images from another member of our Community through a different thread, but you are welcome to contact our Customer Support team directly from under the “Help” tab if you need any further assistance in that regard.

-Mike

11/25/131:01 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...