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Reply to "Images not showing. Again!..."

Hi themodo,

The only uploader we removed when we installed the new Auctiva uploader is the old Java uploader, which was riddled with a variety of problems and didn't work for most users anyway. The Drag and Drop and Basic HTML uploaders can still be found by clicking the "Upload Images" button on under the "Manage Images" tab within your account. In any event, I regret to inform you that we will not be adding the old Java Uploader to the Auctiva website again.

The Drag and Drop Uploader and the Active X based version of the Auctiva Uploader, which is the version you'd be using if you logged in through Internet Explorer are good alternatives to the Java based version of the Auctiva uploader. However, if you are using Mac OS and cannot use the Internet Explorer, the java based Auctiva Uploader and the Basic HTML uploaders will be your only options.

If you have any additional questions or concerns regarding your Auctiva account, please feel free to contact our customer support team by completing the webform on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike
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