Reply to "Images not showing correctly in Auctiva"

dannoMember

Hi,

Pinned-Striped Black Slacks/Pants - Size 26W ?

I'm seeing an item that does have a wrong picture on the SG and Store, and that item appears to have been submitted using ebay Turbolister. Since it may only import info once for a none Auctiva listing (if I understand how that works), that might be what's happening. What syncs and what doesn't for certain circumstances is somewhat confusing for even the folks like me that have used the service for several years. The FAQ does give a short list of what syncs and the expectation interval.

I'd recommend you open a Support Case with the Auctiva folks to see if that's the cause and what steps you or they can use to correct current problems and prevent future ones.

Danno

4/5/087:57 AM

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