Reply to "images not uploading"

quote:
I won't file a support case since they've never responded in past--not ONCE.

We always reply. And fairly quick. Usually when people say this it's because they don't know how to check their support cases, or they have our emails blocked that let them know when a support case is updated.

Log into our site, then go to this page:
http://www.auctiva.com/help/ListofUserCases.aspx
Then choose "All" for the # of days in thd dropdown box.

We replied to your last support case in 12 minutes. That is the only support case you seem to have filed. I search our support database by using both your email address and your eBay userid. Just 1 case. Do you have more email addresses or usernames?

9/6/089:37 PM

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