Hi, I am having the same problem as Dsouth. I don't understand about dumping the cache, history and temp files. Please tell me how to do this. I have written for help and I did get a reply about it being fixed now, but I just went to list and got all the way down to preview, see ebay fees and error check and it froze up again....I love this site and the temp plates but it is hard to list on here. when it is up and running for me it works and looks great but when it is down it is disguisting. So this is why I don't think it is me or my computer because when it works it is GREAT and I don't do anything different. Please advise. aggiemom01-01