quote:
First, does the package have to have delivery confirmation to be eligible for the insurance and to make a claim? If the customer says the package was 'lost' in the mail, I assume we have to prove it was never delivered.
Second, I give my customers 7 days to pay. I read that the insurance is available 'for 47 hours' after the auction ends. Does this mean if someone pays me, for example, on Day 4, they can't purchase this insurance?
WOW I didn't notice that about 47 hours after the auction ends.
Thats not good!! I'm like you several customers pay with money order and I'm not sure of everything that they are paying until I receive the money order. 90% of the time they pay through paypal but it isn't always immediate. It could be 3 days later. I'm very interested in the replys to your questions also.
Glad someone else is thinking ahead.
