Reply to "imported items from turbo or not?"

auctivamikedAuctiva Customer Support Manager

Hi missmerc,

I'm not sure why the Auctiva store window wasn't appended to the listing you mentioned. I placed your account on the list to reconcile with eBay, which should import your active listings and append the store window to those that are missing it within 4-6 hours.

If that doesn't work, you could ass it manually by pasting the store window html at the bottom of your html description using eBay's "Revise Item" form.

If you insert the html into a description you don't have to worry about a 2nd store window being added. the system will know one's already there and won't add another.

Yes, you can remove the store window from a listing after it's added by removing the store window html from the html description using eBay's "Revise Item" form.

I hope this helps=)

-Mike

1/17/065:04 PM

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