Reply to "Importing Ebay Store Categories?"

speedyerbMember

quote:
Originally posted by Speedyerb:
I received this advice from the Auctiva Help guys and it worked perfectly, all of my Ebay categories are now on Auctiva and can be added at the listing stage. Hope this helps!

Thanks for contacting us regarding this matter, and I’m sorry to hear about the trouble you are having. Your eBay store categories are generally updated in Auctiva about every 6 hours. You can also do this manually by going to Auctiva -> My Account (tab) -> eBay Settings -> Update Store categories from eBay and they’ll be imported immediately.

In case you have any further queries then please revert back to us.

Thank you,
Auctiva Support

Just as an added note, my categories have never automatically updated to Auctiva. I'm going to assume that you have to do it manually the first time and after that Auctiva takes over with keeping them updated. At least I hope this is the case.

11/5/0812:53 PM

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