Most sellers agree that the company we use to provide shipping insurance is better, easier to work with, and faster at handling claims. This makes your life easier and keeps your buyers happier in the event there is a problem or lost item in shipping.quote:For I am not sure who(the post office or your service?)
Keep looking for that return policy setting, it's there somewhere I'm sure. I'm pretty sure that insurance option is as well.
To create a profile from a saved listings go to the listing tab, then to the "Saved Listings" link. Then check the box next to the listing you want to create a profile from and click the "Create Profiles" button.
With Auctiva you can completely customize your end of auction email to the winner. You can take that opportunity to include some info about you and your userid and shipping and payment info. All of that should make the buyer feel more at ease that it's not a spoof. Also all links go to eBay and tell them to go to eBay to pay. So they need not even use a link.