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Information on Problems with Saved Listings

Hi Community,

As many of you have noticed, we are currently experiencing a couple different technical problems concerning saved listings. These known issues, both of which we are investigating and working to correct, are as follows:

1) When you are on your "Saved Listings" page and you choose to view the listings in one of your folders, the message "No saved listings found." will be returned. If you then choose to view listings in all folders again, you will still receive the same message.

If you encounter this problem, please log out of your Auctiva account and then log back in and, when you click the "Saved" link under the "Listings" tab, you will be able to see your saved listings again. Once this problem is resolved, you will be able to sort by folder once again.

2) We have also received several reports that the data contained within certain saved listings has disappeared, even though the title and image is still displayed next to the item on your "Saved Listings" page. If you are experiencing this problem, please file a support request using the appropriatre link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike
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